Last updated: September 2026

This Cookies Policy explains how Crescent Relief (London) (“we”, “us”, “our”) uses cookies and similar technologies on our website.

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.

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1. What Cookies We Use

We use cookies for the following purposes only:

a) Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as:

• Navigating pages
• Completing donation forms
• Managing secure sessions
• Protecting against fraud and abuse

These cookies do not store personal data for marketing purposes.

b) Analytics Cookies (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand how visitors use our website so we can improve its performance and usability.

Analytics cookies help us measure:

• Pages visited
• Time spent on pages
• General location (country/city level)
• Device and browser type

We do not use analytics to identify individuals, and IP addresses are anonymised where possible. Analytics cookies are only set with your consent.

c) Payment Processing Cookies (Stripe)

When you make a donation or payment, Stripe sets cookies that are required to:

• Process payments securely
• Prevent fraudulent transactions
• Comply with financial and security regulations

These cookies are essential for payments and cannot be disabled if you choose to donate. Crescent Relief (London) does not store your card details at any time.

Stripe’s use of cookies is governed by its own privacy policy.

d) Social Media Links

Our website contains links to third-party platforms including:

• Facebook
• YouTube
• TikTok
• Instagram
• WhatsApp

Clicking these links may allow the third-party platform to set cookies on your device. We do not control these cookies. Please review the privacy and cookies policies of the relevant platform for more information.

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2. What We Do Not Use

• Advertising cookies
• Retargeting or behavioural advertising cookies
• Third-party marketing trackers
• Sale of cookie data to third parties

3. Managing Your Cookie Preferences

When you first visit our website, you are given the option to:

• Accept analytics cookies
• Reject analytics cookies
• Change your preferences at any time

You can also manage cookies through your browser settings. Please note that disabling essential cookies may affect how the website functions.

4. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in law or how we use cookies. Any updates will be published on this page.

5. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: mail@crescentrelief.co.uk
Phone: 08000 499 389